Why More Restaurants Are Launching Branded Merchandise
For years, restaurants have focused solely on food and service as their core offerings. But times have changed. Today, leading restaurants across the globe—and especially in India—are launching branded merchandise as an extension of their culinary identity. From tote bags to hot sauces, caps to coffee mugs, restaurant brands are turning into lifestyle brands.
Chef Shajahan M Abdul, founder of Restro Consultants Pvt Ltd (RCPL), says, “Merchandising isn’t just about selling products—it’s about building emotional connections beyond the plate. When guests wear your logo or cook with your spice blend, they become part of your story.”
Let’s explore why more
restaurants are entering the merch space—and how your brand can profit from
this growing trend.
The Power of Restaurant Merchandise
Restaurant merchandise is any branded item sold or gifted by
a food and beverage business. This includes:
Chef Abdul points out, “Customers don’t just want to eat
your food—they want to take a piece of your brand home with them.”
Why Restaurants Are Investing in Merchandise
1. New Revenue Stream
Margins in F&B are tight.
Selling merchandise provides an additional, high-margin revenue stream that
doesn’t rely on footfall or food costs.
2. Brand Visibility
When customers wear your
t-shirt or use your spice mix at home, they become billboards for your brand.
Restro Consultants Pvt Ltd
(RCPL) has helped several restaurants build merchandise lines that organically
boost online and offline brand recognition.
3. Stronger Customer Loyalty
Merch turns a fan into a community member. People love
exclusive items that reflect their tastes, personalities, and identities.
4. Social Media Buzz
Branded merch is shareable. Unboxing videos, selfies in your
cap, recipes using your chutneys—these all turn into user-generated content
that builds credibility and reach.
Best-Selling Merchandise Ideas for Restaurants
Restaurant consultants recommend starting with 3–5 core SKUs
before expanding. Popular options include:
One brand working with RCPL sold out its initial batch of
chilli oil jars in 5 days and now ships pan-India via online orders.
How to Launch Your Merchandise Line
Here’s a step-by-step framework from Restro Consultants Pvt
Ltd (RCPL):
Step 1: Choose the Right Products
Start with items that connect directly with your cuisine or
identity. For example, a South Indian restaurant might launch a sambar masala
mix or a brass coffee filter kit.
Step 2: Design with Purpose
Good design matters. Work with local illustrators or
branding agencies to create merchandise that looks great and aligns with your
vibe.
Chef Shajahan M Abdul advises, “Merch should feel premium,
not promotional. Make it worth buying, not just receiving.”
Step 3: Decide on Pricing & Packaging
Keep pricing accessible but with healthy margins. Package
everything well—unboxing is part of the experience.
Step 4: Create a Selling Platform
You can sell:
RCPL integrates eCommerce plug-ins into existing restaurant
websites or POS systems to streamline merchandising.
Step 5: Train Your Team
Your staff should:
Chef Abdul often includes merchandising and upselling in
staff training sessions for his clients.
Case Studies from RCPL Clients
Merchandising Pitfalls to Avoid
Restaurant consultants from RCPL provide merchandise
forecasting tools and launch campaign support to avoid costly errors.
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